Parking Fine Appeals Worthwhile for Fleet Companies
Fleet managers and owners will want to sit up and take notice of the process that’s been put in place by Kelly Fleet Services; there’s a lot to be learned from the company’s system for dealing with their operators’ parking procedures, and appealing fines. In the past five years their operation has saved £800,000.
Kelly Fleet operates over 1,400 vans and over 100 cars; they provide infrastructure for both the telecommunications and transportation industries. With that many vehicles operating in London, they rack up a lot of fines; over 3,000 last year alone.
The company has established a parking procedure that all of their drivers have to follow; this procedure includes outlining exactly where drivers are permitted to park, with a priority order established. In cases where the driver has not followed the company procedure, no appeal is filed and the company pays the fine and recharges the driver. However, when this procedure has been followed and a ticket is issued, the company immediately files an appeal.
The parking control manager for the company has indicated that the total number of appeals that they file accounts for approximately 85% of the fines that have been issued to the company, and approximately 60% of those are cancelled as a result of his actions.
The appeals process can take almost a year, and often involves submitting documents repeatedly, but the cost savings have made the company’s efforts worthwhile. They have also required that their drivers sit for a parking policy course to make certain that they understand and follow the company procedure.
The process is easily adaptable by other companies that are faced with similar high costs associated with parking and driving fines; Kelly Fleet’s experience is an indication that companies that operate fleets in the city can realise enormous savings by adopting this technique.
This may be of particular interest to Ford Transit Van owners and Fleet operators, as they are the most popular light commercial vehicle in the UK.