FORD WORKING ON IMPROVING COMMERCIAL DEALER SERVICE
Ford have been working hard to ensure that staff at its commercial dealership networks are as experienced and their knowledge of new Ford vans is as full as possible.
One of the largest changes and tweaks that Ford Europe will be carrying out will be the lowering of its dealer training costs, much of that process being carried out by adding more resources online. Training will also have more emphasis on finance options, in turn giving businesses more access to funding for vehicles such as Ford Transit vans.
Ford have also commented that many of their experienced commercial vehicle staff are approaching retirement age, so now is the best time to ensure that Ford customers get the best possible service and knowledge when browsing for new vans.