Ford to introduce new Sync 3 infotainment system

Ford has revealed that they will be introducing a new infotainment system which will replace the MyFord Touch in models released from 2016.

The current operating system is managed by Microsoft, but will now be run by Blackberry’s QNX system, which is already used in over 30 billion vehicles. This includes 250 different models of brands that Blackberry has current deals with, such as Hyundai and Volkswagen.

Ford’s CEO Mark Fields, who was upgraded to the position earlier this year in July, announced that the company’s aim is to ‘address the quality issues of the MyFord Touch’ in order to create ‘something that would be exponentially easier to use than the old system’.

A step in the right direction for Ford in-car technology

The original Sync infotainment system was released almost eight years ago by previous CEO Alan Mulally and was an innovative product that saw Ford change the in-car technology industry. However, this has since been replaced by the MyFord Touch, which received less flattering reviews. Leading review website Consumer Reports has described the new Sync 3 system as looking ‘like a big improvement’ on the MyFord Touch.

When developing the new system over the past 18 months, Ford gathered feedback from 22,000 customers, such as those who had bought vehicles from leading Ford car dealerships, and allowed thousands of people to test prototypes. This in itself is the most outside input that Ford has sought during the development of a vehicle.

The new system will remain the same size as the current MyFord Touch, but will include bigger text, larger touch points and an improved colour scheme. The announcement comes not long after theupdate of the SYNC AppLink software, which can be downloaded for free for owners of vehicles such as the new Ford Ka.

Image Credit: Sam Churchill (

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