FordPass

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How does FordPass benefit you?

Find parking before you even leave the house. Get help along the way by calling or chatting with friendly new FordGuides. Contact your dealer or request Roadside Assistance1 — the list goes on. FordPass takes care of the details so you can enjoy the drive.

FordPass Park will help you find parking without all of the stress. You will be able to view:

  • Parking availability
  • Pricing
  • Hours
  • Ratings

You can also pin your parking spot so you don’t have to spend long searching for your car. 

FordPass Park is available in select cities.

FordPass Marketplace

The FordPassTM Marketplace is an easy to use mobility app designed to help you get through your day to day life the way you already do – only smarter and better than ever before.

Your Vehicle:

Avoid the gridlock, queues and unnecessary waiting around time with live traffic. If you own a vehicle equipped with SYNC 3, FordPass will cleverly pair with your SatNav system to deliver live traffic updates, to get you to your destination as quickly as possible.

Your Dealer:

If you drive a Ford vehicle, book your service online with your preferred Ford dealer.

Ford Credit:

Handling your Ford Credit account is easy. Access, manage and even pay a settlement figure on your Ford Credit account should you have one.

FordPass members get great Perks

You should aim to use FordPass as much as possible, because the more you use it, the more you'll be recognised. When you complete activities within the app you earn badges, and unlock Perks to receive special gifts.

Unlocking Badges:

Add your vehicle and select a dealer to unlock badges. Keep using FordPass to achieve them all!

How to get the most from your FordPass experience:

  • Get the app - Download and register the FordPass app.
  • Get going - Use FordPass to do things such as finding parking and booking a car service.
  • Get Perks - Check your email for FordPass Perks.

Ford Guides

If you have any needs or concerns throughout your journey, FordGuides will have the answers. The FordPassTM app is your key to our friendly and educated team of FordPass experts. FordGuides are more than happy to help you with any needs or questions you may have about FordPass.

  • Chat

Need quick answers? Go to your FordPass app and use the Chat feature and a FordGuide will quickly reply.

  • Call

A FordGuide would love to hear from you. One-touch dial from the FordPass app and a friendly voice will be happy to help.

  • Ford OneCall

FordPass will make sure you keep on moving in the event of a breakdown thanks to support from our Roadside Assistance team.

You are always one call away from help and receiving assistance. And if we are unable to repair your Ford on the spot, we will arrange onward travel, alternative transport, a replacement vehicle or overnight accommodation for you.

Download the app