Service Advisor - English Ford

Service Advisor needed at English Ford in Poole.

 

Main Duties

  • Arranging reservations for customers and raise repair orders.
  • Load the workshops.
  • Maintain Highest levels of customer care and assistance.
  • Create a positive and professional relationship with all customers and colleagues.
  • Ensure customers have a positive experience.
  • Invoicing.
  • Answering telephone.
  • Checking customers in and keeping customers updated.

 

Essential Skills

  • Ability to work with a team.
  • Excellent communication skills.
  • The ability to work with own initiative.
  • Positive attitude.
  • Ability to multi task and work under pressure.
  • Quick to learn.
  • Excellent customer service.

 

Advantages but not essential

  • Main dealer experience.

 

Contact details:

Name: Mark Gulliver

Email: mark.gulliver@fmg-uk.com